The basic instruction for connecting to your telehealth session are as follows:
- login to your portal.
- locate the day’s appointment (appointments screen is the default screen).
- if you happen to arrive right at or just after the turn of the hour, or if your therapist has already initiated the session on his/her end, your appointment for the day will be located on the “kept” list instead of the “upcoming” list.
- to the right of the session you’ll see a blue “start session” button, click this.
- next screen asks permissions for camera & microphone; please grant permission.
- type your preferred name into the text blank.
- click the blue button that says “join Connect Counseling Center“.
- if you hit a snag call the front desk; we’ll support you.